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Purple Lab on HSN: A First-Person Account of the Studio Experience

by Karen Robinovitz (Subscribe to Karen Robinovitz's posts)
Posted Feb 19th 2010 at 2:19PM  
19 Comments
Share

Me on the HSN set. Courtesy Photo

After two years of hoping, praying, worrying, stressing, spending, freaking, praying (again!), dreaming, wondering, crying, begging, visualizing, and busting my bum, I finally achieved my dream -- launching my beauty brand, Purple Lab, on HSN.

I've been chronicling the launch of Purple Lab here on StyleList, in my Beauty bLab column. What began as a tongue-in-cheek remedy to solve my food craving at a party blossomed into an entire line of beauty products, which are currently sold on the Purple Lab website and in a few stores.

HSN will be our biggest distribution yet.

I carefully chose products to sell on the show -- the items need to have an interesting story to connect with the audience and also look great on camera.

Since I consider all of Purple Lab's inventions to be my babies, this decision was very difficult. Ultimately, I chose Huge Lips Skinny Hips ($22), Lashionista Modelista mascara ($26.50), Cheek Implants cream blush ($24), Silk Sheets foundation ($28.50), Luvah lip-color compact, ($22.50), and Luxury Squared, a highlighter and concealer.

I shipped everything off weeks before the show, and the next thing I knew, I was stepping on a plane. Eek!

One day before my first broadcast, I arrived in Tampa, Florida (which I've nicknamed Glampa), where HSN is based. From the moment I landed, it was absolute mayhem!


Here's the promo I did for did for HSN. I'm the one who's not a model!




First, I met the hosts and trained the operators who'd be taking caller orders. Next, we had a full-on rehearsal on my purple-lit set (so cute, I could die!), practicing with an earpiece, which I nicknamed "Jack Bauer." The producer constantly talked to me through it, prompting me to look at different cameras and say certain things. We went over all the details of each product with the live models, so they would know how best to show the item to the camera.

Cheek Implants, one of the products soldl on HSN. Courtesy Photo

Being in a place I have dreamed about for so long is so surreal that words do it no justice.

What really astounded me is how many people it takes to put together what seems like a simple HSN segment. More than 100 individuals were involved, including the hosts, cameramen, crew, models, operators, directors, and assistants. Every segment is actually a major production.

Another surprise: how much you have to think about what you're going to say. Since you're on the air for a relatively short time, every word must be calculated, calibrated, and packed with interesting details.

And when it comes to the products, you have to talk "features" and "benefits." For example, when I discussed my cream blush, Cheek Implants, I had to hit all of these talking points:

Features: Cream blush, Infused with collagen and hyaluronic acid.

Benefits: Cream blush lasts all day. It doesn't sit in those fine lines and wrinkles, so you never look old or cakey. With a formula that includes hyaluronic acid, your skin is being hydrated all day so it keeps the cheeks looking plump and tight -- pronounced, like a supermodel's. The collagen? Think of it as if you've had cheek implants. Now go stalk the runway (even if it's just aisle 6 in the grocery store).

But the pressure doesn't end there. While I'm racking my brain for the perfect things to say, I must also remember to talk about the before-and-after pictures we've taken for the broadcast, interact with the models, look at the right cameras, and pause so the host can detail payments and special pricing.

Me on set -- and actually remembering to interact with the models. Courtesy Photo

There's also an animation to "throw to" (that's HSN speak for telling the audience to "check out this animation"). It shows how the technology behind Lashionista Modelista, Purple Lab's tubing mascara and liquid liner, works.

Oh, and my favorite: I have to remember to look into the camera as if it's not just a person, but a friend. Which, considering the little fact that HSN broadcasts to 90 million homes, makes it feel like my worst enemy. Especially since, on set, there is a screen that shows the real-time updates of sales. But I can't let myself look -- a distraction like that would be the death of me!

So, how'd I do?

I'm not sure. I'm still shaking, to tell you the truth.

The first few minutes on set, I couldn't even remember the product names.

Purple Lab products on the HSN set. Courtesy Photo


Luckily, I had a cute Stella McCartney '70s-style jumpsuit with wide legs and a vintage gold Gucci belt to keep me company. Although I think, in retrospect, it looked better in person than it did on TV.

When I came off set Todd, my husband and business partner, said I was amazing. Still, the only thing I could think about is what I did wrong and where I could have improved. It didn't help that someone from legal popped in to remind me that I said something I shouldn't have. Oops!

I beat myself up for it until my next session the following evening. We had four different airtimes, and, luckily, the more I was in front of the camera, the more comfortable I felt.

But there's still a lot to learn. One thing I picked up (after the fact, sadly): If I'm showing a color or product on my own skin, I should hold my hand on the table and keep it still. I didn't do this once so when the camera zoomed in, my hand was already gone!

Needless to say, I'll be practicing incessantly in front of the mirror until Purple Lab's next HSN appearance in April.

But most importantly, people seemed to like the products! The phone lines started lighting up and didn't stop -- we sold 19,261 units total.

For me, the biggest reward will be if they like their glosses, blushes and mascaras, and call in to tell me about it in April. Fingers crossed!

In the meantime, you can check out my products on HSN, and Purple Lab.

Mwah!
Karen
Purple Lab Creatrix
Read All Comments
Filed under: Beauty, Makeup
Tags: beauty, HSN, Karen Robinovitz, KarenRobinovitz, Lashionista Modelista, LashionistaModelista, liquid liner, LiquidLiner, Purple Lab, PurpleLab, Silk Sheets, SilkSheets, tubing mascara, TubingMascara
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READER COMMENTS

(19)Add A Comment

Susanne, 2-28-2010, 1:56PM

2 stars vote downvote upReport
Susanne

I cannot believe that most cosmetics in 2010 do testing on animals. Please, end the suffering of this innocent animals who really suffer. We need to speak up for them because they cannot. Do not be so vain and think of superficial beauty unless you think of choosing makeup that are not tested on animals. We have the power, if we do not buy they will not continue.

Reply »

Digi, 2-28-2010, 12:04AM

2 stars vote downvote upReport
Digi

Yeah those poor monkeys and mice forced to wear lipgloss, and eye liner and blush. How are they ever to get respect back in the animal kingdom after such humiliation. TEST IT ON HUMANS INSTEAD you neanderthals!

»

Digi, 2-28-2010, 12:06AM

1 star vote downvote upReport
Digi

By the way im only here because I thought that was Topanga from boy meets world by the link pic....MY mistake!

»

Pamela J, 2-27-2010, 10:19PM

2 stars vote downvote upReport
Pamela J

That purple packaging is a real turn off. It clashes woth everything NOT purple and makes all other colors look cheap & gaudy

Reply »

SunnyHawaii, 2-27-2010, 11:18PM

2 stars vote downvote upReport
SunnyHawaii

If you're going on nat'l t.v. you should go to a professional stylist. The hair and jumpsuit makes you look like a short Farrah Fawcett wannabe. It doesn't matter that it's a designer suit, retro anything is not attractive unless it's the current fad. Otherwise you end up looking fuddy duddy. Also the wild hair makes your head look so huge and you much shorter (like Vanna White but not in a good way). You appear to be petite so even more so. After all you are in the beauty business, you are the representative of your product. Your product sounds 'hip trendy NOW'. Therefore your hair and clothing should be as modern. Some trendy but color warming clothes for your height would make you look more hip and the professional in your line. You have a vivacious personality and that's the good part even if you felt you blew it. Have your personalilty and your clothing match up - then you got a sure hit. Tame The Hair!

Reply »

KPowNJ, 3-04-2010, 5:50PM

2 stars vote downvote upReport
KPowNJ

Wow... sooo I would think this means your perfect and look perfect ... Who do you think you are to say anything about anyone ... Im sure your a lowly old woman who has nothing better to do then log in and pick apart people... Ohh wait do you have your own make up line??? whats that ??? No??? I didnt think so.... wow ....people are evil and cruel.

»

Idalis De Leon, 3-01-2010, 3:18AM

2 stars vote downvote upReport
Idalis De Leon

For Proper On Camera Training- iDBroadcast.com
We specialize in First Ever On Camera Appearances,
especially those on QVC, and HSN.

We train Entertainment Hosts, Talk Show Hosts and Experts of all kinds who must make compelling television.

Wish you came to us first!
Its never too late.
Appearing on Television is Mastery that takes years to learn.
We can make your look like a professional in just a few weeks.
iDBroadcast.com
We are on Skype: Can train you anywhere in the country!

Call for more informaion : TV HOST WORKSHOP & MEDIA TRAINING
iDBROADCAST
iDalis De Leon 310-402-0707

Reply »

Jenifer, 2-27-2010, 11:29PM

2 stars vote downvote upReport
Jenifer

The only way you are going to succeed with this brand is to get over to makeupalley.com and convince the girls over there to try it out..better yet, give them a one time incentive to try your best product. Your best bet is a pink blush that looks good on everyone, something for a smokey eye, something for a moist plumping nude lip, a highlighter, a bronzer...a color that is irresistable. Women have seen it ALL, we don't need another gimmicky foundation...you are very unlikely to succeed with that unless it is amazing..and only brands that are experts can deliver that..and lipglosses, the colors have to be vibrant, spectacular...eyeshadows, have to be buttery and brilliant and have excellent pay off. Ultiimately, you need a youtube/makeupalley/beauty blogger buzz to create a stampede over to purplelab. And to keep it up once you ve got them hooked? you must have kick a$$ customer service, and keep adding to the collections. good luck! and get your hiney over to makeupalley.com and talk to the girls on the boards!

Reply »

Punkin, 2-27-2010, 11:34PM

2 stars vote downvote upReport
Punkin

I agree with this! and try QVC, they are way more hip than HSN and have ez pay offers that are more attractive to buyers.

Reply »

Susanne, 2-28-2010, 1:23AM

2 stars vote downvote upReport
Susanne

Digi, I don't know if you were trying to be funny or if you are ignorant. People need to open their eyes to what is going on around them. Please check it out to be educated about animal testing and then you can let me know what you think, fair enough, right?!

Product testing is commonly performed on animals to measure the levels of skin irritancy, eye tissue damage, and toxicity caused by various substances used in the manufacture of cosmetics. In the Draize test, caustic substances are placed in the eyes of conscious rabbits to evaluate damage to sensitive eye tissues. This is extremely painful for the rabbits, who often scream when the substances are applied and sometimes break their necks or backs trying to escape the restraints.

http://www.idausa.org/facts/costesting.html

Here you can find more facts and companies that do no animal testing:
http://www.leapingbunny.org/

Thanks.

Reply »

nelly, 2-28-2010, 1:41AM

2.5 stars vote downvote upReport
nelly

I applaud giving a standing ovation to those @ HSN and all others aswell. Everyone deserves it sales, for standing there and selling a single sometimes triple merchandise at a time to hundreds of buyers at the same time... Congrats !!!

Reply »

jst4gp, 2-28-2010, 7:39AM

3 stars vote downvote upReport
jst4gp

AOL when are you going to BLOCK the spammers!!!! Most people don't want to read about how these idiots cleanse their colons or find a Millionaire etc, etc, etc....
Do something!! Please....

Reply »

Debbie, 2-28-2010, 10:45AM

2.5 stars vote downvote upReport
Debbie

Thank you for sharing your experience at HSN. That is what this article is about, right?

Reply »

dan, 2-28-2010, 10:57AM

2 stars vote downvote upReport
dan

my wife works for hsn as a operator they are treated like sh$$ they got to take the calls in less than 2 min people get mad when they have to wait 30 min or more because they dont wont to have more operator on working

Reply »

exposingthelies, 2-28-2010, 11:08AM

1 star vote downvote upReport
exposingthelies

IF YOU LOVE ANIMALS YOU REALLY SHOULD WATCH THIS VIDEO...
ASPCA, PETA, HSUS....IF YOU WANT TO KNOW THE REAL TRUTH ABOUT THE 9.8 MILLION ANIMALS EUTHANIZED IN THE UNITED STATES EVERY YEAR...
TYPE : TheExposingthelies Into your google web-browser.. or go to YOUTUBE and
type it in there.. See where your donation money is really going!.. It will make you sick!

Reply »

issie, 2-28-2010, 12:56PM

2.5 stars vote downvote upReport
issie

HSN waaaay more hip and far ahead of qvc!! Check your facts HSN's sale have succeeded qvc every quarter for the last year! HSN has some pretty cool guests like Sean Combs, Dr Dre, Chef Duff, Molly Sims, Serena Williams, Nate Berkus..I could go on and on. when you turn on qvc is it like... blah blah boring boring boring.....but when you turn on HSN it is exciting, informative, fast paced & most of the HSN hosts are much more genuine thans qvc. But it doesnt matter what I say the sales numbers & viewship are up for HSN and they are kickin' qvc's butt in so many ways. Thanks for sharing your experience.

Reply »

Lizard, 2-28-2010, 3:22PM

2 stars vote downvote upReport
Lizard

@Digi. I'm not a huge fan of PETA, but that's not how it's tested on animals. Products are placed on their eyes, they are forced to swallow it, smeared all over their bared skin, and injected into them to see if it will cause a reaction.

Reply »

steven, 2-28-2010, 5:12PM

2 stars vote downvote upReport
steven

You people are Idiots QVC profit margins are much higher than HSN why do you think that HSN try to get so many celebrities on their show DUH. And the women from QVC are WAY..... more professional acting than those HSN WOMEN, if you people cant see that then you all are turning a blind eye to it or just plain dumb and need RETARD HELMETS!! And by the way if you all are so animal sensitive then just don't buy their products or watch either show!!! I PROMISE you they wont miss your money!!! :)

Reply »

Kimmie, 3-02-2010, 5:33PM

2 stars vote downvote upReport
Kimmie

Anytime people get out there and let their passion become public, you deserve kudos. To me, whether you're on HSN or QVC the journey it took to get there is difficult. I happen to be a huge fan of Purple Lab and Karen so I was excited to have her introduced to a group of people that don't know her and can see how much of a passionate and amazing person that she is!

Reply »

 
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